What should do if the printer has a toner cartridge error?

Printers are common in the office, but there are always problems like this when using them. A toner cartridge error is one of them. What should I do if the printer printer has a toner cartridge error? What should I do if the printer shows the toner cartridge error cleaning corona wire?

What should do if the printer has a toner cartridge error? The printer displays the toner cartridge error. This below case is used for Lenovo/ Brother printer. 

Lenovo / Brother drum powder separation printer (such as: Lenovo 7250 / Brother 7340) "Drum cartridge error, please follow the troubleshooting and daily maintenance chapter in the manual" solution:

There are two reasons for this kind of error message:

1. The toner in the toner cartridge is exhausted, and the toner and the toner cartridge need to be added.

2. The toner cartridge needs to be cleared.

For the first reason: (add powder and powder box to clear) Note: If you determine that there is powder in the powder box, go directly to step 2:

Step 1. In the off state, open the front cover, take out the toner cartridge, separate the drum frame and the toner cartridge, and on the right side of the toner cartridge, there is a lid of the powder bin. Use a needle-nosed pliers to open the lid and pour out the waste powder inside, and pour the matching powder into the powder bin to close the lid. Adding the powder is successful;

Step 2. There is a clip on the left side of the toner cartridge. Remove the three screws on the left side of the toner cartridge, rotate the clip to the other side, and restore the screw on the left side of the toner cartridge. The toner cartridge is cleared even if it is successful.

For the second reason: (the drum stand is cleared, the drum stand is replaced.)

Step 1: In the power on state, open the front cover and press „Clear/Return ‟ button (associated with: Option), the screen displays “Replace the toner cartridge? ▲ Yes ▼ No”, after pressing ▲ (corresponding to the + key) on the panel, the screen prompts “Accepted”, and the front cover machine is warmed up and then enters the ready state. At this time, the drum stand is cleared successfully.

Step 2: If the message “Drum Error...” is still displayed on the screen at this time, it is recommended to replace the toner cartridge and repeat the “Step 1” operation. The problem can be solved.

Cartridge error, clean and clean corona wire

The machine prompts because the powder under the wire mesh is not clean, it is good to clean it. You have to disassemble the toner cartridge. First, use a small flat-blade screwdriver to pry the small silver circlip on the side of the toner cartridge, and then pull out the intermediate bearing. An iron rod) can be seen by removing the photosensitive drum of the toner cartridge (commonly known as the drum stick) from the wire mesh. There is a bayonet on the side of the drum wire mesh, which is plastic. With the flat mouth slowly tilted down, the wire mesh can be taken down.

Source is from Knowledge classroom